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Tip of the Week: Checking It Twice
This week we’re sharing a communication skill you can try out today. Give it a whirl during the next interaction you have with a colleague.
Human Resources
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Tip of the Week: How You Doin’?
This week the focus is on EQ – Emotional Intelligence – and how you can increase yours. Overwhelmed? Anxious? One way to tame these feelings is to uncover what’s behind them.
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Bright Ideas: Sunshine Cart
When South Suburban Humane Society’s CEO, Emily Klehm, posted the above photo in The Association’s members-only Facebook group, her colleagues in the field were not stingy with the Love button. The Sunshine Cart is perfect for kicking off our new regular feature, Bright Ideas.
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Investing Up: The New “Managing Up,” Only 100X Better
Daniel Hallak, PhD, of WiLD Leaders shares a very impactful, very accessible process for creating clarity, commitment, trust, and a stronger working relationship. When you think about investing in others, who comes to mind? Maybe your kids, your spouse, your team and direct reports, someone you mentor.
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Tip of the Week: Keeping Score
This week’s tip’s a test you can take to assess your professional quality of life. The word resilience is tossed around a lot these days—and while there are various definitions, we pretty much agree that we want more of it.
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Tip of the Week: Breaktime to Make Time
Ever skipped lunch because you had too much work to do? This week’s tip demonstrates that productivity—and team morale—can actually increase when we take regular breaks. During the peak of the pandemic, as Forsyth Humane Society was slowly reopening to the public, Executive Director Mark Neff was concerned for his team.
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Tip of the Week: Right on the Button
Caution: This week’s tip might result in a very jarring experience….and we think you’re gonna love it.
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Tip of the Week: Don’t Miss the Exit
We wrapped up our Great Place to Work series recently with the always-insightful Tom Erb. In his webinar on Maximizing Employee Retention in a Highly Competitive Labor Market, the staffing guru shared tips for conducting more productive exit interviews.
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Ottawa Humane Society: Maintaining Growth & Success During Crisis
Growing and maintaining success is a challenge that all shelters face. This challenge becomes even more daunting when you add in unexpected environmental factors—such as a global pandemic.
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Tip of the Week: At Your Service
This week, we take a closer look at word usage, and how it can impact your relationships with the folks who come through your doors. What is the job title for your front desk employees? Inquiring minds in The Association’s members-only Facebook group want to know, recently sharing that “customer service representative” doesn’t do it anymore.