Heard about how Metro Animal Care and Control (MACC) utilized a simple but mighty feature of their shelter software to increase their RTO by 11 percentage points? This innovative use of technology also earned the Nashville, TN, agency major kudos–and $10K!–as the 2019 Diane and Bob Hoover Innovation Award winner. The program works like this: Volunteer admins run multiple Facebook groups for lost and found pets in the county.
Josh originally published this post as 3 Steps to Your Leadership Superpowers on his blog for veterinary professionals, and the tips are just as applicable to leaders and managers of animal sheltering teams. Be sure to register for Josh’s webinar, “Positive Perseverance: Leading During Crisis,” happening next Wednesday, September 2, at 3 ET/noon PT.